getting errors from one computer try to send or renew E-rx Event viewer shows tons Event ID 490 errors from ESENT : ITNS Helpdesk

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Created by: Carl McKnight

Modified on: Tue, Sep 17, 2019 at 2:57 PM

Rename the Catroot2 folder and check if it helps:

a. Click Start, click Run, type "cmd" (without quotes), and then click OK.

b. At the command prompt, type the following commands, and then press ENTER after each line:

· net stop cryptsvc

· ren %systemroot%\System32\Catroot2 oldcatroot2

· net start cryptsvc

· exit

d. Restart the computer and check if the issue is fixed

Carl is the author of this solution article.

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